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1. The rules to place order

You can't place  order on-line, you can talk with our sales and place the order to them

2. How much the  freight will be for the sample?
Answer: It depends on the quantity, weight and carton size and your area. Here no free shipping.

3. Can we have our logo or company name to be printed on your products or the   package? 

Answer: yes, We can print your logo when your order reach our MOQ

4. What’s your payment terms?

T/T, PayPal, western union, monogram, escrow,L/C

5. Are you a manufacture, retailer or wholesales?

We are manufacture, focus on tablet pc

6. How to contact us?

Talk with us on EC or find our contact detail Contact Us at the button in the website

7. Warranty& After-Service:

We provide 1 year warranty. If the item is defective, please sent back to us, we will repair for you. The buyer is responsible for the shipping costs incurred when sending back. We are responsible for the shipping cost to the buyer.
Noted:
We will charge the extra costs if the broken made by the consumers, beyond quality issues, please see the detail:
1) it is defective but opened  personally or parts were changed
2) for scratch, broken, corrosion and immerse
3) over the warranty date
4) not from Stepfly
we can offer free spare parts when the order over 1000pcs

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